Frequently Asked Questions
Everything you need to know about your glow-up journey with GlossGods.
Are GlossGods products cruelty-free and vegan?
Yes, we are 100% cruelty-free. We do not test on animals at any stage of production, and the majority of our collection is formulated without animal-derived ingredients.
How long will it take for my order to arrive?
Standard domestic shipping typically takes 3-5 business days. International shipping varies by location but generally arrives within 7-14 business days.
What is your return policy for open cosmetics?
Due to the hygienic nature of beauty products, we can only accept returns on unopened and unused items within 30 days of purchase. If your product arrived damaged, please contact our support team immediately.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Shipping costs and customs duties are calculated at checkout based on your specific location.
How can I track my package?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and offer interest-free installments through Afterpay and Klarna.